Terms & Conditions

1- SMS Consent Communication:
The information as phone numbers, obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from the Law Firm of Nicole S. Klapka, you may receive messages related to the following:

Conversational Purposes.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Nicole Klapka at 900 East Hill Avenue, Knoxville, Tennessee, 37915 on July 1, 2026 at 9:00 am. You can reply STOP to opt out of SMS messaging from the Law Firm of Nicole S. Klapka at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your matter/appointments/billing.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from the Law Firm of Nicole S. Klapka in the following ways:

Website Forms: Customers can enter their phone numbers on a website form.
Text-to-Join: Customers can send a text message to a designated number to opt in, often using keywords like "JOIN" or "SUBSCRIBE"
Verbally, during a conversation.
By asking them via email.

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact the Law Firm of Nicole S. Klapka directly or via email, to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at the Law Firm of Nicole S. Klapka or call us at 865-398-2626.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy Privacy Policy | Law Firm Of Nicole S and Terms and Conditions [LINK] pages.
Message frequency may vary.